Once we determine your date is available, you pick your package and add-ons, review & sign the service agreement, pay the 50% non-refundable deposit to reserve your event slot and you’re all set & ready to make memories! - In that order!

The remaining balance is due 14 days in advance of the event date to ensure services are rendered.

A 50% non-refundable deposit is required to hold your event slot. Without payment your event slot can become unavailable at anytime and without notice.

The remaining balance is due 30 days in advance of the event date.

Yes! Please contact us so we can discuss the details of your requests.

No. Unfortunately your deposit is non-refundable. In the event of cancellation or re-schedule, please refer to our policy as outlined in your service agreement.

Our headquarters is in New York City (Queens, NY to be more specific)!

HOWEVER, you can book Flick Photo Co™ to travel to you anywhere, even internationally! Travel fees will apply to all bookings 20 miles or more outside of one of our headquarters location.

Yes, we accept all major credit cards and debit cards with a major credit card logo.

If you are a company or organization that needs to be invoiced. We can provide an invoice for you!

No we do not. Our prices are reflective of our premier service and quality equipment.

We provide an assortment of options to tailor to your every need. From our diverse selection of backdrops to create your desired photo environment to your custom overlay options. All of this paired our professional customer service experience, you’ll be sure to get your money’s worth.

Unless otherwise noted in your service agreement bookings include at least 1 photo booth attendant. We require 1 attendant for every 150 guests. For example, if your event has 225 guests, 2 attendants are needed.

Additional attendants are available for hire for $150-$200 per event dependent on the event duration.

*Attendant inclusion may vary for corporate and long term bookings.

We usually need an hour to setup, but we plan to arrive at least an 1.5 hours early to account for traffic and parking. Don’t worry, this time is not included in your rental time.

In the event that you would like us to set up more than and hour prior to the event, there is a fee for idle time. Idle time is only applicable in the case that the booth is set up outside of the requested booth operation hours. Please find our definition for ‘Idle Time’ in the next FAQ.

In the event that more than 8 hours is needed with the booth, please contact us via email at book@flickphotoco.com before finalizing your booking.

Idle time is defined by Flick Photo Co as the time from when the booth is requested for set up but not in use (‘idling’) for any time exceeding an hour before your event start time. This can also be recognized as the time in between booth set up and the booth operation when the attendees will be allowed to use the booth and/or the attendant is needed to monitor the booth, whichever is sooner. In the event that you would like us to set up more than an hour prior to the event, there is a fee for idle time.

Idle time is only applicable in the case that the booth is set up outside of the requested booth operation hours.

For example, requested/call time for set up time is scheduled for 10am, however the booth will not be in operation until 4pm. That is approximately 5 hours idle time (we subtract 30 mins - 1 hour for set up time depending on the set up type). This example would equate to a $500 idle fee.

In the event that more than 8 hours is needed with the booth, please contact us via email at book@flickphotoco.com before finalizing your booking.

No, our professional backdrops are only available as add-on features to your booth package.

Absolutely! We’re more than happy to just provide you ‘just the booth’ if you already have a backdrop to use or want to use your venue wall or mother nature to create your photo booth background. For outdoor events, we are required to set our backdrops against a wall for safety reasons.

Sure! You are welcome to bring your own props as long as they cannot in any way damage the photo booth.

The client is fully responsible for any items used as props with the photo booth, including damage or destruction of the props themselves, to the venue, our equipment or property.

We require a minimum of a 10'x10' space for most of our products/services. If Client’s venue cannot provide this, you must notify us so other arrangements can be made. Exceptions to this include but are not limited to: Booth-only rentals (5’ x 5’). Please contact us if you are unsure of the space available before booking.

We require access to at least 1 three prong (preferably 2 or more) 15 volt 20 amp duplex grounded electrical outlet, free of other connected electrical devices per product/service. We can bring an extension cord if necessary, but still must be within 25 feet of an outlet. Additional extension cords are required to be provided by the venue or arranged with Flick Photo Co™ in advance.

Wi-Fi is required for the photo booth to run optimally and to allow for real-time photo delivery and live gallery operation. HOWEVER, in the event of a Wi-Fi outage our photo booth can still operate, capture your images and will queue your images for send when wi-fi is again available (even if this is after your event ends). Captures can still be sent for users with AirDrop capabilities on their mobile device.

As long as we have enough space (minimum 5’ x 5’ or 10’ x 10’ dependent on backdrop dimensions we can be placed anywhere you and/or the venue see fit. We will not knowingly block any fire exits, even at the clients request or with venue permission.

We will not knowingly block any fire exits, even at the clients request or with venue permission, as stated in our agreement.

CONSIDERATION FOR BACKDROPS: Many of our backdrops are double sided. For that reason, it is best to have us against a wall, as we can't guarantee that the back of the backdrop that you select will match with the decor of your event. If you are providing your own backdrop, we do require a picture and dimensions of the backdrop that you are providing so that we can ensure that the size will work and to ensure the highest possible quality of output. For outdoor events, we are required to set our backdrops against a wall for safety reasons.

Yes it can! Please read below for further weather related protocols:

SUNLIGHT: The angle/direction of the sun can sometimes be a factor in photo quality. If possible, we recommend having us under a tent or shaded area. Please keep this in mind when deciding where to put the photo booth for your event.

HEAT/COLD: Some of our equipment can become unresponsive if it becomes overheated or too cold. Similar to above, please make sure that we have some type of coverage so that we are not in direct sunlight or if it is going to be cold, that there are outdoor heaters provided for the photo booth area.

RAIN: In case of poor weather, we do reserve the right to end service if an indoor area or other reasonable accommodations are not able to be provided. We can make recommendations based on weather within 48 hours of the event if you contact us to inquire about alternatives.

Video captures are preset to 20 seconds as recommended by us. However we can slightly alter this allowance at your request.

Yes, based on on our availability! We will be happy to discuss our booking capabilities with you at the time of inquiry. We are equipped to still provide a variety of customizations within a short time frame.

Please note: There is a fee for rush/last minute bookings.

A photo overlay is a template that is tailored to your event theme. You can choose a custom overlay as an add-on to your photo booth package.

Photo overlays can include your name and date of event with a logo or image placed as a frame/filter, visit our Services page to view an example.

It is the ‘face’ of the photo booth and the first screen your guests see when they walk up to take a capture at the booth. We custom design each start screen to your theme/event.

For social and virtual booths, during and after the event there is a live online gallery available for you to access. Here you can find all captures from your event, this we also be shared with your guests who received a flick from the booth automatically. You can also download these captures to save to a personal device.